Frequently Asked Questions

Everything you need to know about your SINGER home experience.

What are the standard shipping times for large appliances and furniture?

Standard delivery typically takes 3-7 business days. For oversized items requiring white-glove delivery, our logistics team will contact you within 24 hours to schedule a specific arrival window.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, mattresses and bedding cannot be returned once the vacuum seal is broken.

Do SINGER products come with a manufacturer warranty?

Yes, all SINGER home products include a minimum 1-year limited warranty covering manufacturing defects. Extended protection plans are available for purchase at checkout.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's real-time tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for eligible purchases.

Do you offer professional assembly services?

Yes, we offer professional assembly for an additional fee on select furniture items. You can add 'Expert Assembly' to your cart during the checkout process.